Limited Warranty

NextCabinets warrants to the original purchaser that its outdoor kitchen products will be free from defects in materials and workmanship under normal residential use for a period of one (1) year from the date of delivery.

During the warranty period, and subject to the terms below, we may, at our option, provide replacement parts, offer a repair solution, replace the affected component, or provide another reasonable remedy for a confirmed manufacturing defect.

This warranty applies to confirmed defects in materials or workmanship under normal residential use. Certain serviceable parts, including wear-prone parts such as burners, knobs, and wheels, may be replaced individually when appropriate.

What This Warranty Does Not Cover

This warranty does not cover damage caused by misuse, abuse, neglect, accident, improper installation, improper hookup, improper storage, improper maintenance, or unauthorized modification.

This warranty does not cover normal cosmetic wear, surface discoloration, weathering, grease buildup, routine cleaning, or corrosion caused by harsh chemicals, standing water, salt exposure, or lack of proper care.

This warranty does not cover labor charges, installation costs, site preparation, third-party service fees, or commercial or rental use unless otherwise approved in writing.

Damage caused by selecting the wrong fuel type is not considered a manufacturing defect. Propane and natural gas versions are separate variants and are not interchangeable, so customers should confirm fuel type before ordering.

Transit Damage

Transit damage is handled separately from standard product wear or misuse. If your shipment arrives damaged, please note the damage on the delivery receipt and contact us promptly with photos before installation.

After the Warranty Period

After the 1-year warranty period, replacement parts may still be available depending on the part and model. In those cases, freight or shipping charges may apply.

How to Submit a Warranty Claim

To start a warranty claim, email support@nextcabinets.com with your order number, product name, a description of the issue, and clear photos or video showing the affected part.

This warranty is non-transferable and applies only to the original purchaser at the original delivery location.

Warranty support is handled through NextCabinets customer service at support@nextcabinets.com. Products are sold by HORIZON TRADE NETWORK PTE. LTD. and fulfilled through U.S. warehouse inventory for the U.S. market.